Shipping policy

DELIVERY COSTS
Free shipping is available on all orders $500.00 and over Within NSW. For orders below $500, we charge $10.00 + GST for NSW. anything shipping to other States will be charged $15.00 on all orders $500.00 and above.

DELIVERY TIMES
most orders will arrive within 7-10 business days from purchase. Deliveries to Rural area may take up to 10-12 business days. Any item has decoration e.g. embroidery , screen print vinyl transfer etc. may take 10-15 after approval from client's side.

NOTE: If the order includes more than one brand or more than one supplier, in this case delivery may take longer than the standard given time. 

For any express or urgent deliveries, please get in touch with us to discuss what we can do to meet your deadline. for express courier will be charged accordingly.

 

OUR RETURNS POLICY
Star Uniforms Australia offers refunds on purchases if they are returned in original condition and packaging within 7-days.  shipping costs for returns must be paid for by the customer and restocking fee will be applied which is $15. if the goods value is more than $150, in that case restocking fee will be 10% of the goods value. Unfortunately any decorated items cannot be refunded unless they are faulty.

If you have received faulty or the incorrect item, Please contact us with in 3 days from the day items received. we won't be responsible after 3rd days for any incorrect or faulty items.